Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Find out which service you may need at an Urgent Treatment Centre:

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Speak to someone now – Call NHS 111.

Call 111

Check your symptoms, visit NHS 111 Online.
Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
You can also check your symptoms on the go, download the NHS App.
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, sexual health, contraception, blood pressure checks, health reviews, wound management, cervical screening, ear syringing and lifestyle advice.

Contact a Nurse

Book an appointment on the phone01206 864 395
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone01206 864 395

COVID-19 Support Room

COVID-19 Support Room

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now.

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Advice for patients with pre-existing conditions

Local Covid-19 Information

Please view our page for more information on local Covid-19 updates and Support

Advice for Vulnerable Patients

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Abuse

Next Chapter

Next Chapter is a domestic abuse charity working across the areas of Tendring, Colchester, Maldon, Chelmsford, Braintree and Uttlesford. They provide free and confidential services to support people who are currently experiencing, or have previously experienced domestic abuse.

Telephone: 01206 500585 or 01206 761276

Website: www.thenextchapter.org.uk

Email: info@thenextchapter.org.uk

Safer Places

Safer Places is an independent charity which provides a comprehensive range of services to adults and children affected by all forms of Domestic Abuse.

Telephone: 03301 025811

Facebook: @SaferPlacesUK

Twitter: @SaferPlacesUK

Website: www.saferplaces.co.uk

Email: info@saferplaces.co.uk

Women's Aid

Women’s Aid is the national charity working to end domestic abuse against women and children.

Telephone: 0808 200 0247

Website: www.womensaid.org.uk

Email: helpline@womensaid.org.uk

Note: Women’s Aid will respond to your email within 5 working days. When you email the Helpline it’s very important that you specify when and if it is safe to respond and to which email address. Your safety is the main concern.

Mankind

Mankind aims to ensure all male victims of domestic abuse (and their children) are supported to enable them to escape from the situation they are in. They are gender inclusive, meaning they want all female victims (and their children) to escape too.

Telephone: 01823 334244

Facebook: @mankindinitiative and @Mankind-Initiative

Twitter: @mankindinit

Website: www.mankind.org.uk

Back Pain

Sound Doctor for Back Pain

A new web based library of 300 film and audio patient information videos, designed to help people understand more about some long term conditions.

Website: www.livewellcampaign.co.uk

Bereavement

St Helena Hospice

St Helena Hospice help local people face incurable illness and bereavement, supporting them and their families, friends and carers.

They also support children and adults who are facing bereavement.

Telephone: 01206 890 360

Website: www.sthelena.org.uk

Email: enquiries@sthelena.org.uk

The Compassionate Friends UK

The Compassionate Friends UK support bereaved parents and their families, offering understanding, support and encouragement to others after the death of a child or children. The Helpline is always answered by a bereaved parent who is there to listen when you need someone to talk to.

It is open every day of the year between the hours of 10:00 to 16:00 and 18:30 to 22:30.

Telephone: 0845 123 2304

Website: www.tcf.org.uk

Email: helpline@tcf.org.uk

Stillbirth and Neonatal Death Society

Sands is the stillbirth and neonatal death charity that exists to reduce the number of babies dying and to ensure that anyone affected by the death of a baby receives the best possible care and support for as long as they need it, wherever they are in the UK.

Telephone: 0808 164 3332

Facebook: @sandscharity

Twitter: @SandsUK

Website: www.uk-sands.org

Email: helpline@sands.org.uk

Winston's Wish

Winston’s Wish continue to lead the way in providing specialist child bereavement support services across the UK, including in-depth therapeutic help in individual, group and residential settings.

Telephone: 0808 802 0021

Facebook: @winstonswishcharity

Twitter: @winstonswish

Website: www.winstonswish.org

Email: ask@winstonswish.org

BrakeCare

Brake is a road safety charity working with communities and organisations across the UK to stop the tragedy of road deaths and injuries and to support people bereaved and seriously injured on roads.

Telephone: 0808 8000 401

Facebook: @Brakecharity

Twitter: @Brakecharity

Website: www.brake.org.uk

Email: helpline@brake.org.uk

Survivors of Bereavement by Suicide

SoBS – Survivors Of Bereavement by Suicide is the only national charity providing dedicated support to adults who have been bereaved by suicide.

Available 09:00 – 21:00 every day.

Telephone: 0870 241 3337

Facebook: @SOBSCharity

Twitter: @SOBSCharity

Website: www.uk-sobs.org.uk

Email: email.support@uksobs.org

Support After Murder and Mansluaghter

SAMM (Support After Murder and Manslaughter) is a registered charity offering support to those bereaved by the murder or manslaughter (homicide) of a family member or close friend.

Telephone: 0845 872 3440

Website: www.samm.org.uk

Email: info@samm.org.uk

Cruse Bereavement Care

Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone bereaved by death to understand their grief and cope with their loss.

Open Monday to Friday 9:30 to 17:00.

Telephone: 0870167 1677

Young Person’s freephone helpline: 0808 808 1677

Website: https://www.cruse.org.uk

Email: helpline@cruse.org.uk

The WAY Foundation

The WAY Foundation is a charity run entirely by volunteers, providing a self-help support network for men and women widowed up to the age of 50.

Telephone: 0870 011 3450

Website: www.wayfoundation.org.uk

Email: info@wayfoundation.org.uk

Post:

The WAY Foundation
PO Box 6767
Brackley
NN13 6YW

The Miscarriage Association

The Miscarriage Association provide support and information to anyone affected by miscarriage, ectopic pregnancy or molar pregnancy.

Telephone: 01924 200799

Facebook: @MiscarriageAssociation

Twitter: @MiscarriageA

Website: www.miscarriageassociation.org.uk

Email: info@miscarriageassociation.org.uk

The Child Bereavement Charity

The Child Bereavement Charity supports families and educates professionals both when a baby or child of any age dies or is dying, and when a child is facing bereavement.

Telephone: 01494446648

Facebook: @childbereavementuk

Twitter: @cbukhelp

Website: www.childbereavement.org.uk

Email: support@childbereavementuk.org

The Child Death Helpline

The Child Death Helpline is a helpline for anyone affected by the death of a child of any age, from pre-birth to adult, under any circumstances, however recently or long ago.

Freephone: 0800 282986

Additional Freephone Number for all mobiles: 0808 800 6019

Website: www.childdeathhelpline.org.uk

Email: contact@childdeathhelpline.org

Cancer

Macmillan Welfare Benefits Service

Macmillan Welfare Benefits Service provide a free and impartial specialist Welfare Benefits service for Cancer patients who live in the catchment area. The team can identify eligibility for Benefits, assist with completing forms and provide support to challenge unfavourable benefit decisions. Their service is an enabling service, delivered primarily over the telephone.

Telephone: 0800 019 6065 (24hr Answer phone)

Website: www.colchester.gov.uk/macmillan

Email: Macmillan@colchester.gov.uk

Carers

Action for Family Carers

Action for Family Carers is an Essex charity, which for almost 30 years has been providing information and support to carers who have unpaid caring responsibilities for others.

Telephone: 0300 770 8090

Website: www.affc.org.uk

Carers First

Carers First provide support services to unpaid carers in the Essex area. They can offer emotional as well as practical support.

Telephone: 0345 6037630

Website: www.livingwellessex.org

Colchester Carers Centre

The Colchester Carers Centre aims to provide support to all carers and offer help to individual carers but ensuring the needs of the cared for person and other family members are given equal consideration.

Telephone: 01206 560997

Facebook: @learningdisabilityengland

Twitter: @LearningDisEng

Website: www.familycarers.org.uk

Email: info@colchestercarerscentre.co.uk

Community Agents Essex

Supporting older people and informal carers to find and develop independent living solutions from within their local community.

Website: www.communityagentsessex.org.uk

Carers UK

Carers UK exist to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Facebook: @carersuk

Twitter: @CarersUK

Website: www.carersuk.org

Email: info@carersuk.org

Child Health

Common Childhood Wellbeing Booklets

The North East Essex CCG have developed handbooks to help you look after your child, from ages 0-5 and 6-12. They include information on general welfare and wellbeing and common childhood illnesses to help you keep your child safe and healthy.

Website: www.neessexccg.nhs.uk

Mid and North East Essex Mind

Mid and North East Essex Mind run a service for children and young people between the ages of 10 and 19 across Mid and North East Essex.

Telephone: 01206 764600

Website: www.mnessexmind.org

Child Health Services

Child Health Services provides local support and information via their website.

Website: www.esneft.nhs.uk

Immunisations and Vaccinations

The Essex School Age and Community Immunisation Services provides the Childhood Vaccination Programme to all children and Young people who are:

  • Attending school within Essex , Southend-on-Sea and Thurrock
  • And/or are registered with a General Practice Essex , Southend and Thurrock
  • And/or are resident in Essex, Southend and Thurrock

Website: https://eput.nhs.uk/

Common Childhood Wellbeing Booklets

The North East Essex CCG have developed handbooks to help you look after your child, from ages 0-5 and 6-12. They include information on general welfare and wellbeing and common childhood illnesses to help you keep your child safe and healthy.

Telephone: 01206 918700

Website: www.neessexccg.nhs.uk

Email: neeccg.enquiries@nhs.net

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Website: www.nhs.uk

Community Groups

Futures in Mind

Futures in Mind is a service designed for people from across Essex who are looking for support with recovery from mental health problems and/or substance and alcohol misuse. We have peer support groups and befriending services available across the area.

Telephone: 01376 316126

Website: www.futuresinmind.org.uk

Email: fim.enquiries@futuresinmind.org.uk

United in Kind

People across Essex working together to reconnect with our neighbours and communities to help overcome loneliness. Hundreds of community, charity and voluntary groups supporting people who feel lonely or isolated.

Website: www.unitedinkind.org

Email: provide.unitedinkind@nhs.net

Langham Community Centre

The current Langham Community Centre was opened in June 1988 and has been serving local village residents and other commercial hirers ever since.

Telephone: 07741 284132

Website: htwww.langhamcommunitycentre.org.uk

Email: LanghamCC@gmail.com

Langham Community Shop

Langham Community Shop are a volunteer-staffed Community Shop that has served the village of Langham since 2004, with opening hours on 364 days each year.

Telephone: 01206 272431

Website: www.langhamcommunityshop.org.uk

Email: communityshoplangham@gmail.com

Colchester Community Zones

Book a collection of unwanted household items such as furniture and electrical items. Report a street problem including, graffiti, fly-tipping and dog fouling. Find out how you can get involved in your local community.

Website: www.colchester.gov.uk

Short-Term Wheelchair Loan Charity

The Short-Term Wheelchair Loan Charity has been set up to help local people who need to hire or loan a wheelchair on a temporary basis.

Telephone: 01255 201763 or 01255 201771

Website: www.wheelchairloancharity.com

Essex Libraries Book Groups

Essex Libraries supports over 700 Book Groups. Some groups meet in libraries and some meet in their own homes, pubs or other venues and Essex Libraries supply their books (or in some cases audio books). They also have some children and young people’s Book Groups.

Telephone: 0345 603 7628

Website: www.libraries.essex.gov.uk

Email: 

Salvation Army Butt Road Friendship Club

Salvation Army Butt Road run a Friendship Club on the 2nd Tuesday of every month from 14:00 to 16:00. There will be coffee and cake, quizzes and sometimes a guest speaker. There is no need to book – just turn up.

Telephone: 01206 575 920

Website: www.salvationarmy.org.uk/colchester-citadel

Email: carol.frederiksen@salvationarmy.org.uk

Address: The Salvation Army, Butt Road, CO3 3DA

ACL Colchester

ACL Colchester offers a wide range of day time and evening adult learning courses to help you with your health and wellbeing, improve your job prospects, learn a new skill, or simply inspire you. ACL also offers free Mental Health Wellbeing and Recovery courses. These are for anyone wishing to improve their mental wellbeing or recovering from a period of mental ill-health.

Telephone: 0345 603 7635

Facebook: @aclessex

Twitter: @aclessex

Website: www.aclessex.com

Sing Out Loud - Colchester

Sing Out Loud community singing groups are open to men and women of any age and any level of singing ability.

Telephone: 07853 132 633

Website: www.sing-out-loud.co.uk

Email: 

Dancing with Parkinson's

Dancing with Parkinson’s offers monthly sessions to those with Parkinson’s and their partners, friends and carers.

Telephone: 07490 374717

Email:

Community Transport - Excursion Trips

Community Transport provides weekly excursion trips to visit local attractions, enjoy a pub lunch, or attend an event such as the Christmas pantomime. The service operates across Colchester and Maldon.

Telephone: 01206 216600

Email: 

Connect Well Essex

Connect Well Essex is a website that will help you to find local help and support, help you feel more involved in your community or make some changes to improve your health and wellbeing.

Website: connectwellessex.org.uk

COPD

Sound Doctor for COPD

A new web based library of 300 film and audio patient information videos, designed to help people understand more about some long term conditions.

Website:www.livewellcampaign.co.uk

Coronavirus

Coronavirus

A national campaign has been launched aimed at advising the public on how to slow the spread of coronavirus.

The Communications team across Suffolk and North East Essex CCGs has uploaded the campaign’s materials to the websites as well as through their social media channels.

YouTube public information film

Links to CCG websites:

NHS Ipswich and East Suffolk CCG

NHS North East Essex CCG

NHS West Suffolk CCG

Live, real time information is available here – www.gov.uk.

National press release announcing the launch of the campaign, for information: www.gov.uk

Dementia

Sound Doctor for Dementia

A new web based library of 300 film and audio patient information videos, designed to help people understand more about some long term conditions.

Website:www.livewellcampaign.co.uk

Dementia UK

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Facebook: @DementiaUK1

Twitter: @dementiauk

Website: www.dementiauk.org

Email: helpline@dementiauk.org

Depression, Anxiety and Stress

Essex Mental Health Services

Essex Partnership University Foundation Trust (EPUT) provides integrated care including mental health, learning disability, social care and community health services.

Telephone: 0300 123 0808

Website: https://eput.nhs.uk

Neessex CCG Mental Health Services

An NHS website offering advice and information on mental health services.

Telephone: 01206 918700

Website: www.neessexccg.nhs.uk/mental-health

Email: neeccg.enquiries@nhs.net

NELFT

EWMHS offers advice and support for stress, low mood and depression, anxiety, self-harm or difficult to manage behaviours as well as support for previously diagnosed neurodevelopmental difficulties such as ADHD or ASD.

Telephone:  0300 300 1600 (option 2, 09:00-17:00, Monday – Friday)

Website: www.nelft.nhs.uk/ewmhs 

Email: nelft-ewmhs.referrals@nhs.net

 

Mid and North East Essex Mind

Mid and North East Essex Mind provide counselling, practical support and peer support for children from the age of 5 and adults of all ages. Visit the website to find out what is available in your area.

Telephone: 01206 764600

Website: www.mnessexmind.org

Email: enquiries@mnessexmind.org

LEAP Exercise Referral Scheme

The Life Enhancing Activity Programme – LEAP – is a scheme for Health Professionals to refer patients to Leisure World Colchester for an activity programme designed specifically for people with health issues.

Patients are also able to self-refer to the scheme for certain conditions.

Website: https://colchesterleisureworld.co.uk

North East Essex - Health in Mind Talking Therapy Services

Health In Mind provides talking therapies and practical support for people experiencing low mood, depression and a range of anxiety problems.

Telphone: 01206 918700

Facebook: @NEECCG

Twitter: @NEECCG

Website: www.neessexccg.nhs.uk

Email: neeccg.enquiries@nhs.net

Mental Health Foundation

The Mental Health Foundation is a leading UK charity that provides information and works to improve services for anyone affected by mental health problems, whatever their age and wherever they live.

Telephone: 0207 803 1100

Facebook: @mentalhealthfoundation

Twitter: @mentalhealth

Website: www.mentalhealth.org.uk

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Facebook: @samaritanscharity

Twitter: @samaritans

Website: www.samaritans.org

Email: jo@samaritans.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Facebook: @RethinkCharity

Twitter: @Rethink_

Website: www.rethink.org

Email: info@rethink.org

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Facebook: @mindforbettermentalhealth

Twitter: @mindcharity

Website: www.mind.org.uk

More services for young people
Diabetes

Diabetes Prevention

Find out if you’re one of over 5 million people in the UK who are at high risk of developing Type 2 diabetes, and programmes available to support you.

Website: www.preventing-diabetes.co.uk

NEEDS Young People

In North East Essex there are around 450 people living with diabetes under the age of 30 and the majority of these young people have their care provided by the North East Essex Diabetes Service (NEEDS).

Website: https://diabetesneeds.co.uk/young-people

Sound Doctor for Diabetes

A new web based library of 300 film and audio patient information videos, designed to help people understand more about some long term conditions.

Website:www.livewellcampaign.co.uk

NEEDS - North East Essex Diabetes Service

The purpose of the group is to provide a single place for people living with diabetes to meet and learn more about the condition. At the meetings, members hear updates about NEEDS, share new ideas and listen to interesting speakers on diabetes.

Facebook: @NEEDiabetesService

Twitter: @DiabetesNEEDS

Website: www.diabetesneeds.co.uk

LEAP Exercise Referral Scheme

The Life Enhancing Activity Programme – LEAP – is a scheme for Health Professionals to refer patients to Leisure World Colchester for an activity programme designed specifically for people with health issues.

Patients are also able to self-refer to the scheme for certain conditions.

Website: https://colchesterleisureworld.co.uk

Drugs and Alcohol

Open Road

Open Road aims to empower individuals, families and communities in their journey of recovery from the harmful effects of drugs, alcohol and other addictions.

Telephone: 01206 369 782

Facebook: @OpenRoadUK

Twitter: @open_road

Website: www.openroad.org.uk

Drug and Alcohol Team North East Essex (NEEDAS)

NEEDAS is a joint health and social care team that provides assessment, detoxification, care planning, residential referrals, counselling and support for those with drug and/or alcohol or other substance misuse problems.

Telephone: 01206 287250

Website: www.tendringdc.gov.uk

Essex Specialist Treatment and Recovery Service

Essex Specialist Treatment and Recovery Service have introduced a new way of delivering care to substance misusers in the community under which all services users will be looked after by one of a number of new specialist teams.

Website: https://eput.nhs.uk/our-services

Futures in Mind

Futures in Mind is a service designed for people from across Essex who are looking for support with recovery from mental health problems and/or substance and alcohol misuse. We have peer support groups and befriending services available across the area.

Telephone: 01376 316126

Website: www.futuresinmind.org.uk

Email: fim.enquiries@futuresinmind.org.uk

Rehab 4 Addiction

Rehab 4 Addiction provide speedy admissions into residential rehabs across the United Kingdom and internationally.

Telephone: 0800 140 4690

Website: www.rehab4addiction.co.uk

Living Well Essex - Alcohol and Substance Abuse

A site providing advice and information on alcohol and substance abuse.

Website:www.livingwellessex.org

Al-Anon

Al-Anon Family Groups UK & Eire is there for anyone whose life is or has been affected by someone else’s drinking.

Drinkline

Drinkline runs a free, confidential helpline for people who are concerned about their drinking, or someone else’s.

Telephone: 0300 123 1110

Phone lines are open weekdays 9:00 to 20:00 and 11:00 to 16:00 on weekends.

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.

Telephone: 0800 9177 650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Elderly Care

Age Concern

Age Concern are a local independent charitable company limited by guarantee providing services and support for older people.

Telephone: 01206 368420

Website: www.ageconcerncolchester.org.uk

Email: enquiries@ageconcerncolchester.org.uk

Colne Stroke Group

The Colne Stroke Group is a friendly support group that welcomes stroke survivors living in and around the Colchester area. A warm welcome awaits carers, family members and friends also.

The group meets every Monday 10:00-12:00.

Telephone: 01206 548551

Email: mail@colnestrokegroup.org.uk

Address: Orchard Baptist Church, 23 Blackheath, Mersea Road, CO2 0AE.

Royal Voluntary Service Essex

Royal Voluntary Service Essex help older people maintain their independence and stay involved in the local community.

Telephone: 01708 854246

Website: www.royalvoluntaryservice.org.uk

Email: essexhub@royalvoluntaryservice.org.uk

Free Hearing Check

A screener test will indicate whether a more thorough hearing check is required.

Telephone: 0800 626 427 or 0121 456 8700

Facebook: @ScrivensOpticians

Website: www.scrivens.com

Email: customercare@scrivens.com

Helping Hands

Helping Hands is a community transport project taking elderly and disabled people to medical appointments.

Telephone: 0333 060 4136

Facebook: @liveincare

Twitter: @Helping_HandsUK

Website: www.helpinghandshomecare.co.uk

Email: enquiries@helpinghands.co.uk

Helpline Plus

Helpline Plus provide advice, reassurance and assistance to help customers maintain their independence.

Telephone: 01206 769779

Website: www.helplineplus.co.uk

The Silver Line

The Silver Line operates the only confidential, free helpline for older people across the UK that’s open 24 hours a day, seven days a week.

Telephone: 0800 470 8090

Facebook: @thesilverlineuk

Twitter: @TheSilverLineUK

Website: www.thesilverline.org.uk

Email: info@thesilverline.org.uk

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life.

Telephone: 0800 055 6112

Facebook: @ageuk

Twitter: @age_uk

Website: www.ageuk.org.uk

Heart Failure

Sound Doctor for Heart Failure

A new web based library of 300 film and audio patient information videos, designed to help people understand more about some long term conditions.

Website:www.livewellcampaign.co.uk

Local Support

Digital Access One to One Support and Drop in Services

Digital Access offer one-to-one support at any of the Library Hubs across Colchester Borough.They will give you the opportunity to meet some of their dedicated multi-skilled Zone Teams, who have in-depth knowledge of local areas.

Telephone: 01206 282 452

Website: www.colchester.gov.uk

Email: DigitalAccessSupport@Colchester.gov.uk

Support, Time and Recovery Service (STARS)

The STAR service is a short-term service designed to help support you with a range of issues.

Website: www.northessexiapt.nhs.uk

North Colchester Healthcare Centre Walk-in Service

The Walk-in Service offers treatment, information and advice for a range of minor illnesses and injuries. It is open 7am-10pm every day, including weekends and bank holidays.

Website: www.northcolchesterhealthcarecentre.nhs.uk/our-walk-in-service

Veterans' Gateway

Veterans’ Gateway put veterans and their families in touch with the organisations best placed to help with the information, advice and support they need – from healthcare and housing to employability, finances, personal relationships and more.

Telephone: 08‍08 80‍2 12‍12

Website: www.veteransgateway.org.uk

Community 360

Situated at the heart of the local voluntary and community sector since 1968, Community360 is an independent, charitable infrastructure organisation whose aim is to inspire groups to seize opportunities and become more enterprising and sustainable.

Telephone: 01206 505250

Website: www.community360.org.uk

Email: information@community360.org.uk

Essex Lifestyle Service

Essex Lifestyle Service aims to empower the people of Essex to make healthy lifestyle choices, and live healthier lives. They will listen to you, discuss your needs and then offer you up to date and evidence-based help and support, to enable you to make changes to your current lifestyle.

Telephone: 0300 303 9988

Website: www.essexlifestyleservice.org.uk

Email: provide.essexlifestyles@nhs.net

LiveWell

The livewell campaign is designed to engage communities, families and individuals with the aim of providing information about all that is on offer in Essex to improve health and wellbeing.

Website: www.livewellcampaign.co.uk

Email: livewell@braintree.gov.uk

Maternity

Essex Family Wellbeing

On behalf of Essex County Council and the NHS, Virgin Care and Barnardo’s provide a range of child and family services throughout Essex that are free at the point of delivery.

Website: https://essexfamilywellbeing.co.uk

Health Visitors

The NHS providing advice and information on Health Visitors via their website.

Website: https://eput.nhs.uk

North East Essex Maternity Services

North East Essex Maternity Services want to make sure you receive the maternity healthcare that takes account of all your health needs and preferences.

Telephone: 01206 918700

Facebook: @NEECCG

Twitter: @NEECCG

Website: www.neessexccg.nhs.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

BabyCentre

BabyCentre® — the #1 pregnancy and parenting digital resource — reaches more than 45 million mums globally each month in 9 different languages. Reaching 8 in 10 new and expecting mums online in the UK.

Website: www.babycentre.co.uk

Download from: play.google.com

Download from: itunes.apple.com

Sexual Health

Essex Sexual Health Service (CO1 1DN)

Essex Sexual Health Service provide a free, confidential service to the people of Essex regardless of sex, age, ethnic origin and sexual orientation.

Telephone: 0300 003 1212

Website: www.startswithme.org.uk

Essex Sexual Health Service

Provide CIC is leading a collaboration of organisations to deliver a service providing a full range of sexual health services for the people of Essex.

Telephone: 0300 003 1212

Facebook: @ESHS.Essex

Twitter: @Provide_CIC

Website: www.essexsexualhealthservice.org.uk

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Facebook: @BrookCharityYP

Twitter: @BrookCharity

Website: www.brook.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Twitter: @FPAresources

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 09:00 – 20:00.

Telephone: 0300 123 7123

Stop Smoking

Essex Lifestyle Service

The service offers a free programme offering a maximum prescription of 12 weeks Champix medication and nicotine replacement products as appropriate.

During the quitting process your health coach will offer you behaviour and motivational support and will work with you to reduce your reliance on the medication such as NRT. This support can be accessed face-to-face in a venue easy to access for you, via telephone and text or a combination of whatever suits your needs and lifestyle.

Telephone: 0300 303 9988

Website: www.essexlifestyleservice.org.uk/stop-smoking

Email: provide.essexlifestyles@nhs.net

Provide

Many smokers who want to quit aren’t sure where to turn, but getting advice and support from Provide’s friendly expert team will mean you are up to 4 times more likely to quit for good.

Telephone: 0300 303 9988

Website: www.essexlifestyleservice.org.uk

Email: provide.essexlifestyles@nhs.net

Get Support Now

Choose from an app, Quit Kit, email, SMS and face-to-face guidance.

Website: www.nhs.uk

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Further Information

For more information about the benefits of stopping smoking, top tips and more visit:

NHS Choices – Stop Smoking

One You – Thinking of quitting?

Weight Management

Sound Doctor for Weight Management Surgery

A new web based library of 300 film and audio patient information videos, designed to help people understand more about some long term conditions.

Website:www.livewellcampaign.co.uk

Leisure World

Be part of Leisure world’s comprehensive Group Fitness programme with over 100 exciting classes each week to suit all ages, levels of fitness and interest.

Website: https://colchesterleisureworld.co.uk

My Weight Matters

My Weight Matters has helped thousands of people in Essex to successfully lose weight and keep it off. The programme uses a simple-to-follow portion system with no calorie counting.

Telephone: 0800 022 4524

Facebook: @AnglianCommunityEnterprise

Twitter: @ACECICLifestyle

Website: acelifestyle.org

WW

Meetings, online or a little bit of both. WW UK, formerly Weightwatchers, offers options and support, whatever your lifestyle.

Facebook: @WW.UK

Twitter: @ww_uk

Website: www.weightwatchers.com

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Telephone: 0344 892 0400

Facebook: @SlimmingWorld

Twitter: @SlimmingWorld

Website: www.slimmingworld.co.uk

More tools and apps
Winter Health

Pharmacy First

Watch our video to find out what to do when you have a common health condition.

Video: www.vimeo.com

Winter Health

Find out about common winter health conditions that can be treated with over the counter medicines.

Video: www.vimeo.com 

Look after yourself

It is important we all know how to look after ourselves whether we have a self-limiting minor ailment or a long-term condition.

Website: www.neessexccg.nhs.uk

Health Review and Assessment Clinic

Health Review and Assessment Clinic

Here we can help you monitor your condition

Health Reviews

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Please be advised that we will only issue repeat prescriptions for 28 days ahead. This is to prevent stockpiling which will destabilise the medication supply chain and cause many patients not to be able to get the drugs they need.

If you request more than 28 days, we do not have the staff resource to contact patients to explain this individually and we will ONLY issue 28 days.

This does not affect repeat dispensing where stable patients can receive batches that can only be dispensed once a month.

Prescriptions

Local Pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?