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The practice uses a secure system that interfaces directly with our clinical computer. Patients wishing to book appointments, view limited medical information or order prescriptions via the secure website will need to obtain a User ID and PIN from the Practice.

If you would like to sign up for this service please bring photographic proof of identification into the practice and speak to one of the reception team.

Repeat Prescriptions

Click here to order Your Repeat Prescription Online

Nice_blue_pillsRepeat prescriptions are for preparations authorised by your doctor for you to receive on a repeated basis for a fixed period without you having to see your doctor.

You must still be seen at least annually to review your condition to continue receiving them. Authorised drugs are listed on the right hand side of the computer printout given to you with each repeat prescription issued. Only these items can be issued as repeats. If there are medications you take regularly that are not on the list please ask your doctor if they may be added.

We are unable to post repeat prescriptions ordered online and you will have to collect them from your nominated chemist or the surgery.

If you wish the chemist to collect your prescription please inform your chosen chemist so they know they are to collect your repeat prescription from the surgery. The chemists listed on the order form are those who collect from this surgery. If you use another chemist you will have to collect it from the surgery yourself.

Please only request those items that you need to avoid waste. You may also arrange to obtain your prescription in these ways:

Provide a stamped-addressed envelope and we will post it back to you. In this case please allow a week.

Mark in the space provided which chemist you wish to use and the prescription will be collected by the chemist, and made up ready for you to collect. For this please allow at least 3 working days.

When ordering routine prescriptions they will be ready within 48 hrs, however  if there is a query this may take longer.  If you are using the Pharmacy delivery service or making a request via Parsons Heath Medical Practice website, please allow  extra time at least 3 working days.

Please also note that if you request any alterations to your prescription it will substantially delay its return as it may have to receive additional attention from your doctor and cannot be processed in the usual way. Please be patient with the prescription administration staff. They deal with hundreds of requests each day. We have thousands of patients on regular repeat prescriptions and each one has to be checked before it can be issued.

Unused medicines are a safety risk and wastes your NHS money

Return out of date medicines to pharmacy for safe disposal

  • If your medicines change return your old medicines to the pharmacy for safe disposal to avoid mixing them up with your new medicines
  • Don't stockpile medication, it is a safety risk for children and others who might take them
  • Store medicines in an appropriate place out of reach of children
  • Even if you never open them, once medicines have left the pharmacy or dispensary they cannot be recycled or used by anyone else
  • Please take your unused medicines to the pharmacy or GP dispensary for safe disposal
  • Unused medication costs your local NHS £5 million every year, which could have paid for 4480 extra operations.


Sometimes patients receive medicines they do not actually use, or use only occasionally. This means that they can lose out on the intended health benefits of their prescription. And that can be a major headache in more ways than one...


Remember if you are on repeat medication, check to see what you will actually need and ONLY ORDER WHAT YOU WILL USE IN A MONTH.


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