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My Care Record

My Care RecordMy Care Record enables health and care professionals directly involved in your care to access information about you.

Providing you with:

Better co-ordinated and seamless care • Quicker diagnosis and treatment • Less paperwork and less repetition • Fewer unnecessary clinical tests • More accurate prescriptions • More time to spend on clinical care • Better health and care planning

Your GP, hospital, community health, mental health and social care teams may all hold
important information about your care. We know that when information is made available
between services in a more joined-up way, we can better meet your health and wellbeing

We now have a common agreement that health and care organisations within our region will
follow. We are calling this My Care Record. Where it is in place, professionals can access
relevant information from other organisations that will help to deliver better care to you. For
example, a doctor treating you in hospital or a nurse working in the community could view
the information they need from your GP record.

Access to your records is made possible by several different types of secure technology.
Information about you will only be accessed by health or care professionals who are directly
involved in your care. Health and care professionals may access your records from different
services to improve the care you receive as a whole.

In some areas, information from care records may also be used to help to plan and design
how we deliver better services for you and the local population as a whole. In these cases,
your name or any other recognisable information about you are not used so no-one working
with the information would be able to identify you.

My Care Record is a key part of wider work to provide more joined-up care, connecting
people, services and systems. As more care providers develop the technologies to view
records across services, the benefits will increase.

More information, including answers to frequently asked questions and a list of the
organisations that are taking part can be found at

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